Frequently Asked Questions

In COVID-19, 'CO' stands for 'corona,' 'VI' for 'virus,' and 'D' for disease. Formerly, this disease was referred to as “2019 novel coronavirus” or “2019-nCoV”. There are many types of human coronaviruses including some that commonly cause mild upper-respiratory tract illnesses. Some people compare COVID-19 to a very bad flu. Here is how the CDC compares COVID-19 symptoms to flu symptoms. 

COVID-19 is spread from person-to-person via respiratory droplets produced when an infected person coughs, sneezes, or talks. These droplets can land in the mouths or noses of people nearby, can be inhaled into the lungs, or can land on frequently touched surfaces and transmitted to the mouth or nose via hand. To protect yourself wear a mask (especially in enclosed or crowded spaces), maintain social distancing, avoid touching your face, and wash your hands frequently with soap and water or clean them with an alcohol-based hand sanitizer.

The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some people become infected but don’t develop any symptoms and don't feel unwell. Most people recover from the disease without needing special treatment. Around 1 out of every 6 people who gets COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness. People with fever, cough and difficulty breathing should seek medical attention.

There are a number of national and international organizations with detailed information on COVID-19:

• World Health Organization - WHO
• Centers for Disease Control and Prevention - CDC
• National Institutes of Health - NIH
• Occupational Safety and Health Administraion - OSHA
• US Food and Drug Administration - FDA

While these are great resources, we recommend that you also check with your state and local governments as they may have more up-to-date information on how the current outbreak is affecting your area.

There are many ways to help contribute during the pandemic. Whether you want to help limit transmission, or you want to make a more tangible contribution. Check with your local hospital and state government for the best way to help in your community.

• Get the COVID-19 vaccine as soon as you are able. Everyone over the age of 12 is eligible for a free vaccination. 
• Wash your hands regularly with soap and water or clean them with alcohol-based hand sanitizer.
• Avoid touching your face.
• Cover your mouth and nose when coughing or sneezing.
• Stay home if you feel unwell.
• Practice social distancing by avoiding unnecessary travel and staying away from large groups of people.

We have temporarily closed our offices for the safety of our employees as well as the community at large. We are still available online and over the phone during our regular business hours. We are continuing to monitor the status of COVID-19 and will modify our policies as necessary to maintain the highest level of safety and care.

We are confident in our ability to maintain a high level of service, thanks in part to our resiliency planning. Throughout these past months we have taken steps to further increase our remote business capabilities, putting us in a better position to assist you now and in the future.

All of our offices have been temporarily closed to the public. The majority of our employees have been able to transition to a remote work environment, enabling them to work from the safety of their home. For the employees esential to maintaining our onsite operations, additional cleaning and social distancing practices have been put in place.

When Ingeniux offices reopen, we will have practices and regulations in place in order to ensure the health and safety of our employees, these include additional cleaning measures with special attention to high traffic areas, readily available disinfectant and hand sanitizer throughout the office, clean face masks for those who would like them to wear them, and barriers and/or six feet of distance between work stations. Employees will have the option of working remotely if they so choose until further notice.

We recommend that anyone in a high risk population group work from home until the threat of the virus is contained or until government and health officials say it is safe to return to public work spaces. 

We have temporarily closed our offices in Seattle, WA and Walla Walla, WA in order to promote the health and well-being of our employees. When Ingeniux offices do reopen, strict cleaning, and health and safety measures will be put in place. 

We have put together a COVID-19 Response Team that meets weekly to review the state of the current crisis, latest news, official recommendations, and potential employee-related concerns or considerations. We have also released an official COVID-19 Company Policy, available on the Resources page, under the Employee Health Resources section.